Contact Us

Practice Locations

Gumeracha
29 Albert Street, Gumeracha
SA 5233
(08) 8389 1009
(08) 8389 1655
Lobethal
5 Wattle Street, Lobethal
SA 5241
(08) 8389 6364
(08) 8389 5400

Opening Hours

Gumeracha
Mon - Fri
9:00AM - 5:00PM
Sat
9:00AM - 12:00PM
Sun
Closed
Lobethal
Mon - Fri
9:00AM - 5:00PM
Sat
Closed
Sun
Closed

Get in touch

We welcome your feedback and like to keep in touch with our patients.

Any clinical matters should be discussed in an appointment with your doctor. 

Feedback is always welcomed. If you have any concerns about the care you have received in our clinic please contact us directly.

When contacting us by email please be aware you may not receive a same day response. If the matter is urgent please phone the practice and our reception staff will follow it up promptly for you.

Send an email

Please be aware that our email service is not encrypted, and we cannot guarantee your privacy - as such we do not send any clinical information via email.

Patient Feedback

We endeavour to give our patients a high quality of service but if you are not happy about anything, please feel free to discuss the problem with the doctor - or you may care to write to, phone or email our Practice Manager.

We believe that problems are best dealt with within the practice. However, if you feel there is a problem you wish to take up outside the practice, you may prefer to contact an organization which deals with health care complaints
Health and Community Services Complaints Commissioner:
(08) 8226 8666 or 1800 232 007
(08) 8226 8620
PO Box 199 Rundle Mall SA 5000
Book Online via HotDoc
Gumeracha
29 Albert Street, Gumeracha
SA 5233
(08) 8389 1009
(08) 8389 1655
Lobethal
5 Wattle Street, Lobethal
SA 5241
(08) 8389 6364
(08) 8389 5400
AGPAL Accredited General Practice
Gum Medical - Health + Medical + Wellbeing - Logo
Gum Medical acknowledges that the land on which its site is located is the Traditional lands for the Peramangk people and that we respect their spiritual relationship with their country. We also acknowledge the Peramangk people as the custodians of the greater Adelaide Hills region and that their cultural and heritage beliefs are still as important to the living Permangk people today.
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COVID - 19

During these uncertain times, you can rest assured that Gum Medical is doing the utmost to ensure that you and our staff remain safe. We have a number of procedures in place to limit your chances of exposure.
If you have any of the following symptoms, or are concerned that you may have been at an exposure site:
fever (a temperature of 37.5˚C or higher) or chills.
cough
loss of taste or smell
sore throat
tiredness (fatigue)
runny or blocked nose
shortness of breath (difficulty breathing)
nausea, vomiting or diarrhoea
headache
muscle or joint pain
Please get a COVID test and isolate at home until you receive a negative result as per SA Health guidelines.
Our doctors will all be wearing fit-tested N95 masks and goggles that provide the highest level of protection reasonably possible.

You can help by wearing a mask while you are in our clinic and maintaining social distancing. To minimize the time, you spend sitting in the waiting room we ask that you wait for your appointment outside or in your car. You can let us know that you have arrived by checking in on the HotDoc app, otherwise ring the doorbell or call and let reception know on 8389 1009. We will then contact you when the doctor or nurse is available to see you.

We do continue to offer face to face appointments where appropriate, but ask that, if appropriate and safe, you consider a telehealth appointment instead.

Make an Appointment

Book Online
Call 8389 1009
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