Appointments
We usually allow 10–15 minutes for routine appointments. Longer appointments are necessary for some conditions: e.g., new patients, mental health issues, multiple problems, heavy vehicle licenses, counciling, care plans, babies first immunisations, and full checkups.
Appointments can be made online via HotDoc. ( Download the app for ease and convenience.)
Our Billing Policy and Fees (November 2025)
* fees may be subject to change
We are a Mixed Billing Practice, meaning that not all services are Bulk Billed.
Bulk Billing is when your doctor significantly discounts your attendance fee to accept only the Medicare rebate.
Chronic condition management plans and associated health assessments will be bulk billed.
All other patients may have an out-of-pocket expense.
- Full payment on the day will required to help us keep costs down, and we appreciate your help with this
- Additional fees may apply for investigations or other services performed.
- Telehealth Appointments – If you have attended the practice within the last 12 months you will eligible for a Medicare rebate. We have the same fee schedule for ‘phone consults as for in person attendances. We can collect your credit card details before your consult, then process payment and lodge Medicare Claim after your consult. Scripts, Referrals and Medical Certificates can be sent to you electronically.
Our staff can lodge your Medicare claim for telehealth or in-person attendances electronically, and your refund can be paid directly to your bank account.
*Our surgery is very mindful of particular cases where payment of fees may cause hardship; we hope you will feel comfortable in advising our staff if you are having difficulty with our accounts – doctors have discretion to extend the courtesy of bulk billing in appropriate situations.
Gum Medical Fees from 1st November 2025 * fees may be subject to change
Bulk billing for
· Chronic condition management plans · Associated health assessment | Type of Consultation | Time | Fee | Medicare Rebate | Out-of-Pocket |
Brief | <6 mins | $55.05 | $20.05 | $35.00 | |
Standard (Level B) | <20 mins | $93.90 | $43.90 | $50.00 | |
Long (Level C) | <40 mins | $144.90 | $84.90 | $60.00 | |
Extended (Level D) | <60 mins | $200.10 | $125.10 | $75.00 | |
Comprehensive (Level E) | >60 mins | $292.65 | $202.65 | $90.00 | |
To cover practice costs, we charge an out of pocket “Procedural Fee” for procedures such as:
| |||||
Our surgery is very mindful of particular cases where payment of fees may cause hardship. If you are having difficulty with our accounts, doctors have the discretion to extend the courtesy of bulk billing in appropriate situations. Please discuss this at your next appointment. | |||||